Internal Opportunities

Thank you for your interest in internal opportunities! While internal transfers are on pause for the moment, you can reach out to career-support@acumenllc.com if you need support on your current team or would like to discuss your career development.

If you have questions related to the Internal Opportunities process, please reach out to internal-opportunities@acumenllc.com at any time and we’d be happy to chat with you.

The Internal Opportunities team looks forward to resuming internal transfers with employees and teams in the coming months!

We have a variety of jobs in Research, Technology and Administration. Click the area for more information.

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Research
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Research Teams

Our Research Teams collaborate closely with Federal, state, and local agencies on challenging and high-impact projects that focus on providing data-driven solutions to complex policy problems.

Research Operations (RO)

Research Operations is an internal group responsible for improving the quality and efficiency of our research. The group functions as a central resource for researchers when they have questions, ideas, or problems.

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Technology
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Information Security (InfoSec)

As government contractors, we work with highly confidential data that must be protected. The InfoSec team is responsible for the combined set of tools, personnel, and processes that provide formalized risk management.

Security Operations / Quality Assurance (SecOps/QA)

SecOps/QA is responsible to ensure the implementation of security policies and maintenance of secure, comprehensive, and well-performing products.

Information Technology (IT)

The primary mission of the IT department is to provide technology support, security enforcement, and networking infrastructure while ensuring quality and reliability for employees.

Data Operations (DataOps)

Our data engineers create and maintain the data infrastructure that supports the work of our research analysts.

Data Systems (DataSys)

The Data Systems team is involved in designing data pipelines using SAS, SQL, and Python that efficiently process large amounts of health care data; using health care policy knowledge to create meaningful data products for research analysts; and conducting validation to ensure data quality and reliability.

Product Development (PD)

Product Development consists of two interlocking teams: Product Management and Product Design. Product Management is focused on identifying product needs and solutions while Product Design is responsible for our product User Interface (UI), corporate branding, and graphic design.

Software Development (SD)

The Software Development department develops and maintains research project websites and associated tools, including data visualization and enclave applications.

SD - Product Management

Coming Soon

Information Coordination (InfoCo)

The Information Coordination team coordinates technical projects using Agile and predictive lifecycle techniques; composes end-to-end technical documentation on our products including, but not limited to, user support materials, security documentation, system specifications, and policies and procedures; and identifies ways to improve the User Experience (UX) of our products.

Global Service Desk (GSDesk)

The GSDesk team provides phone and email assistance for internal and external users of the Acumen system. In addition, GSDesk collaborates with various Acumen teams to support activities necessary for the continued operation of our secure web portals, file transfer, user communication, data analysis, and account issues.

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Administration
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Human Resources (HR)

The HR department is dedicated to developing, retaining, and supporting a diverse and productive workforce. We provide meaningful programs, policies, and services to maximize individual potential and meet our business goals.

Business Operations (BusOps)

Business Operations works with project teams to manage expenditures, is responsible for time reporting and timesheet administration, manages accounts payable and employee reimbursements, and supervises company travel.

Contracts

The Contracts team is an internal group that is responsible for managing the life cycle of our company's Federal, state, and local contract portfolio. Furthermore, the team is responsible for communicating with clients, and assisting research teams with management, subcontractors, budget oversight, reporting and compliance activities.

Financial Operations (FinOps)

The Financial Operations group manages all aspects of our company's financial operations including financial accounting, controlling & compliance, financial infrastructure & business systems, business analysis & development support, and internal financial monitoring and audits.

Employee Development Group (EDG)

The Employee Development Group (EDG) works to hire a talented and diverse workforce, enhance the skillset of current employees, design pathways for growth and professional development, and connect all employees with the organization’s mission. EDG operates across five verticals to support employees’ growth and ability to contribute to the success of the organization: (1) Staffing, (2) Training, (3) Career Support, (4) Internal Communication, and (5) Company Initiatives.

Administration Operations (AdminOps)

AdminOps is a service-based department assisting employee productivity with onsite and remote support. Our multifaceted approach includes event planning and daily office maintenance to foster a safe and welcoming work environment, while also providing large-scale meeting coordination and ad-hoc support for teams/projects.

Facilities

Facilities is a service-based department. We are dedicated to helping our employees be as productive as possible in a safe work environment.

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Support Groups
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Diversity, Equity, and Inclusion (DEI) Work Group

The DEI Work Group will guide us in formalizing and shaping our diversity agenda, fostering an inclusive environment, and promoting equity in the workplace.

Philanthropy Committee

It is the goal of the Philanthropy Committee to align philanthropic activities with our mission of serving the public interest, while also engaging and increasing participation by employees.

We want to continue to invest in employees' professional growth and have developed the below process for internal mobility. If you have questions about the internal opportunities process, please reach out to Internal Opportunities.

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Overview
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  • While we encourage employees to be transparent about their career goals with their managers, it is at an employee's discretion when to share with their manager that they are browsing internal opportunities, have applied to an internal job, or are considering an internal offer.
  • Managers are responsible for supporting their direct reports in their professional development. One way to do this is to encourage them to consider internal opportunities that best align with their professional goals and objectives.
  • Internal Opportunities will not notify an employee’s current manager about participation in the internal opportunities process until the employee provides a green light. We encourage employees to communicate with their managers directly upon accepting an offer, but Internal Opportunities can also facilitate that discussion if the employee prefers.
  • It’s important that communication between managers and interested employees go through Internal Opportunities to track any potential transfers.
  • For internal transfers from two distinct departments (I.e. Software Development to Research, or Research to Data Systems), a new offer letter will be issued. The compensation offered will be commensurate to the experience for that specific role, whether or not that is different than the employee’s current compensation.
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Interested Employees
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  • Browse available opportunities at https://internal.careers.acumenllc.com/
  • If no particular opportunities look like what you’re looking for, or if you’re interested in learning more about how some opportunities differ from each other, reach out to Internal Opportunities to set up a half hour chat.
  • If a particular opportunity seems like a great fit, go ahead and apply by:
    a. Logging into Lever (use your company email address and click on “Forgot Password” to create a password for your account)
    b. Uploading your most recent resume. If we need additional materials we’ll reach out to you.
  • Once you apply, hiring managers will review applications in Lever and request an interview.
  • You’ll go through an interview (or more, depending on the team), and the hiring manager will make a decision within two weeks of the last interview.
  • You will get to decide if you would like to accept the offer.
  • If you accept, Internal Opportunities will coordinate a timeline for the transfer with your current and new managers. Internal Opportunities will also take care of notifying HR and upper management of the transfer.
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Managers
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  • Managers interested in posting an internal opportunity send job descriptions to Internal Opportunities.
  • Internal Opportunities coordinates with managers to ensure internal opportunities explain the position, role, and requirements in ways that are accessible to internal employees.
  • Once an opportunity is finalized, it is posted in our internal opportunities site: https://internal.careers.acumenllc.com/
  • Hiring managers review applications on Lever and request and interview for candidates they think would be a good fit.
  • Internal Opportunities sets up interviews based on availability.
  • Hiring managers conduct interviews and notify Internal Opportunities of their decision within two weeks.
  • If the hiring manager decides to offer the employee a position on their team and the employee accepts, Internal Opportunities will set up a meeting between them and the employee’s current manager to determine a mutually agreeable timeline for the transfer.
  • Internal Opportunities will notify Jonathan Gibbs and HR letting them know the transfer timeline once it has been determined.

Eligibility for Performance Evaluations and Merit Increases:

Employees transferring to a new department who have received a new offer letter after October 1st are not eligible for a winter Merit Increase.

Research employees transferring to a new department who have received a new offer letter after April 1st are not eligible for a summer Merit Increase.

Employees transferring within Research will be eligible for Winter/Summer Performance Evaluations. If transferring after October 1st or April 1st, their former manager will be responsible for completing their Performance Evaluation.

Please contact Internal Opportunities if you have any questions, comments, or concerns.

Employees seeking internal opportunities that correlate with the appropriate job title for the green card application can view them through Lever. The link displays the internal opportunities in Lever filtered by the Labor Condition category.

If you apply for a job, we request information about you which is stored in our database for a limited period. This information is used for employment consideration only.

Equal Opportunity Employment

Acumen, LLC and The SPHERE Institute are Equal Opportunity Employers. We are committed to achieving a diverse workforce through application of our equal opportunity and nondiscrimination policy in all aspects of recruitment, hiring, and employment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. If you need assistance with the application process due to a disability, please email HR or call (650) 931-9424.